Data Protection

7u7 Neon Privacy Policy — Your Information Is Fully Protected

We believe your privacy is a fundamental right. This section clearly explains how every piece of your personal information is collected, used, and protected on 7u7 Neon.

Last Updated: January 2026
Our Commitment
SSL Encryption Never Sold to Third Parties Personal Control Right to Erasure

How We Protect Your Privacy

7u7 Neon's Privacy Policy is built on 6 core principles.

SSL Encryption

Every transaction and piece of personal data is protected by 256-bit SSL encryption. No third party can access your information.

No Sale of Personal Data

7u7 Neon never sells or rents your personal information. Your name, phone number, and email address are kept strictly confidential.

Personal Control

You can view, update, or delete your information at any time. You have full control over your personal data.

Secure Servers

Our servers operate in data centres that meet the highest security standards. Regular security audits are conducted to identify and address any vulnerabilities.

Cookie Transparency

We are fully transparent about which cookies we use and why. You can disable any non-essential cookies at any time.

Regular Updates

Our Privacy Policy is reviewed and updated on a regular basis. You will be notified before any changes take effect.

Important: By creating an account on 7u7 Neon or using the platform, you agree to this Privacy Policy. This policy exists to protect your personal information — please take a moment to read it in full.
1

What Information We Collect

7u7 Neon collects certain information that is necessary to provide you with our services. We only gather what is needed to deliver the best betting experience and to keep your account secure — nothing more, nothing less.

The following information is collected during registration and account management:

  • Full name, date of birth, and gender — for identity verification purposes.
  • Mobile number and email address — for communication and account security.
  • Current address — as part of the KYC process.
  • National ID or passport number — for identity verification.
  • Payment details — Mobile Pay, Nagad, Rocket, or USDT wallet number.

Information collected automatically while using the platform:

  • IP address and device type — for security and fraud prevention purposes.
  • Browser type and operating system — used to improve service quality.
  • Login time and betting activity — to keep your account secure.
  • Cookie data — to enhance the user experience.
We never collect or store your full credit or debit card details or your bank account password.
2

Purpose of Data Collection

7u7 Neon uses collected data only for specific, legitimate purposes. The cornerstone of our Privacy Policy is "purpose limitation" — data collected for one purpose will never be used for another.

Purpose Data Used Legal Basis
Account Management Name, Email, Phone Number Contractual Requirements
Identity Verification (KYC) NID, address, date of birth Legal Obligation
Payment Processing Payment Account Number Contractual Requirements
Fraud Prevention IP address, device info, transaction data Legitimate Interest
Customer Service Email, Chat Logs Contractual Requirements
Promotions & Offers Email (with consent) User Consent
3

Data Retention & Security

7u7 Neon uses industry-leading security technology to protect your personal data. Our Privacy Policy ensures your information remains safe at all times.

  • 256-Bit SSL/TLS Encryption: All data transfers take place through encrypted channels.
  • Two-Factor Authentication (2FA): An additional security layer for account login.
  • Firewall Protection: Our servers are protected by advanced firewall systems.
  • Regular security audits: Regular security audits conducted by independent third-party experts.
  • Access Controls: Only authorised staff can access specific categories of data.
  • Data Backup: A secure, encrypted backup system is active at all times.
In the event of a data breach: In the event of a data breach, we will notify all affected users by email within 72 hours and take immediate steps to resolve the issue.
4

Sharing Data with Third Parties

7u7 Neon never sells your data to third parties for marketing purposes. However, limited information may be shared in specific circumstances to provide our services or meet legal obligations.

  • Payment providers: Necessary information is shared with Mobile Pay, Nagad, and Rocket to process transactions.
  • KYC verification provider: With licensed verification agencies to confirm your identity.
  • Law Enforcement: When required by a legal order or for national security purposes.
  • Cloud Service Providers: Data storage — always encrypted.
All third parties we work with adhere to international data protection standards, and we maintain strict confidentiality agreements with each of them.
5

Cookies & Tracking Technologies

7u7 Neon uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help improve your experience on the platform.

  • Essential cookies: Required to maintain your login session and ensure security — this cannot be disabled.
  • Functional Cookies: To remember your preferences, such as language and betting settings.
  • Analytics Cookies: To understand and improve platform usage — with your consent.
  • Marketing cookies: To show you relevant offers — you can turn this off at any time.

You can manage or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

6

Your Rights

Under 7u7 Neon's Privacy Policy, you have certain important rights that we respect and are committed to upholding.

Right to Access

You may request access to the personal data we hold about you at any time.

Right to Rectification

You have the full right to correct any inaccurate personal information we hold about you.

Right to Erasure

After your account is closed, you may request deletion of your data beyond what is required by legal obligations.

Right to Restrict Processing

You can request that we restrict the processing of your data under certain circumstances.

Right to Data Portability

You can download your data in a standard, portable format.

Right to Object

You can object to marketing emails or to specific types of data processing.

To exercise any of your rights support@7u7neon.appEmail us at. We will respond within 30 days.
7

Protection of Minors

7u7 Neon is strictly for users aged 18 and above. We do not knowingly collect personal data from minors. Our Privacy Policy includes specific measures to protect the safety of children and young people.

  • Age is verified at the time of registration.
  • If we become aware that data has been collected from a minor, it will be deleted immediately.
  • Parents who have concerns can reach us at support@7u7neon.app.
8

Data Retention Period

7u7 Neon does not retain your data indefinitely. A defined retention period is set for each type of data we collect.

Data Type Retention Period Reason
Account Information Duration of active account + 5 years Legal Obligation
Transaction Records 7 Years Financial regulatory requirements
KYC Documents 5 years Anti-Money Laundering Laws
Login Logs 12 Months Security Monitoring
Customer Support Chat 2 Years Dispute Resolution
Marketing Data Until consent is withdrawn User Preferences

Once the retention period expires, your data is securely deleted or anonymised in a way that makes identification impossible.

9

Privacy Policy Updates

7u7 Neon reserves the right to update this Privacy Policy as needed. Any changes will follow the process outlined below.

  • For significant changes, you will be notified by email at least 14 days before the update takes effect.
  • Minor updates will be reflected on this page, with the "Last Updated" date at the top revised accordingly.
  • Continued use of the platform after an update is considered acceptance of the revised policy.
  • If you do not agree to the updated policy, you may request that your account be closed.
We recommend visiting this page regularly to stay up to date with the latest version of our Privacy Policy.
10

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please don't hesitate to reach out. Our dedicated privacy team is ready to assist you.

  • Email: support@7u7neon.app
  • Live chat: Available 24/7 — log in to the platform and start a chat.
  • Response time: Typically within 24–48 hours.
  • Complex requests: Resolved within 30 days.
Your privacy is our priority. Whatever the issue, we're always here for you.

Privacy Policy FAQs

Find answers to our most frequently asked questions right here.

No. 7u7 Neon never sells or rents your personal data to third parties. Your information is used solely to provide our services and to meet legal obligations.

Yes. After your account is closed, you may request deletion of your data beyond legal obligations (such as the 7-year transaction record requirement). Email us at support@7u7neon.app.

Yes, your payment information is secured with 256-bit SSL encryption. We do not store full credit or debit card details. Mobile Pay, Nagad, and Rocket wallet numbers are stored in encrypted form.

Click the "Unsubscribe" link at the bottom of any marketing email, or send an email to support@7u7neon.app with the subject "Unsubscribe from marketing emails." Changes take effect within 24 hours.

In limited cases, data may be transferred to servers in other countries for cloud storage or KYC verification. When this occurs, all parties involved comply with international data protection standards and the data remains encrypted at all times.

Start Betting Safely

Your data is fully secure at 7u7 Neon. Register now and enjoy the best betting experience on a platform you can trust.

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